How to Request a Payout: Step by Step
The payout request path, required materials, and common reasons for refusal.
The Request Path
- Start the request in the "Payout" section of your dashboard
- Enter amount and method (bank/Wise/PayPal/crypto)
- Some firms require KYC first: ID, proof of address (W-8/W-9 or English address proof)
- After submission: automated risk check → manual review → transfer
- Track status: usually "approved/paid" in the dashboard
If It Gets Refused
- Check the reason first: the dashboard usually cites the specific rule
- If it looks like a mistake: prepare trade logs and screenshots, open an official ticket
- Keep evidence: screenshots of the request page, status page, and chat history
- Beware stalling tactics: endless "system maintenance" or repeated demands for irrelevant documents are red flags
- If unresolved: document it on Trustpilot/forums — most firms respond to protect reputation
Information compiled from public sources and subject to change — always confirm with the official website.
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